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CTI phone system intergration to your PC, network and calendar schedule

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For owners of Samsung, Mitel and Alcatel Phone systems; we can integrate them to you network and desktop PCs, giving you popping of your Outlook contacts on an incoming call, or dialling out straight from an Outlook contact record.

Many of the CTI (Computer Telephony Integration) can also dial out simply by highlighting a phone number on a webpage of PDF document, from the initial call adding to the address book is as simple as ‘add new contact’

Samsung Xchange, Mitel Communicator (previously YA, or Your Assistant) and Alcatel Pimphony (personal information manager) have also moved into the realms of “Presence” put simply your phone or mini-message-window can be set depending on your activity, such as in a meeting, on a call, out of the office, Some can even look up your calendar to set your phone/cti ‘presence’

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