Archives for 18 Jan,2012

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Scafolding firm in Stevenage go 21cn with IP technology


Old Knebworth number able to ring on SIP trunks (VOIP Lines )in Stevenage Office (had previously cost £1000s in line rental and divert charges over a period of many years)

New ‘Out of hours’ service launched at weekends using IP phone at home location ie a worker at home can answer calls as if in the office.

Directors able to work from home as if in the office

SAved £1000s on line rentals and leasing charges

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South London Networking Group puts Telecoms Provider Smartinfo at Heart of business community


Smartinfo Ltd, a City of London based leading supplier of Alcatel, Mitel and Samsung telephone
systems along with electronic surveillance and mobile phone solutions are the preferred provider for
the Wandsworth based Networking Group to supply the telephone system requirements of
Wandsworth SME community.

As The Wandsworth Telephone Exchange is now enabled for FTTC (Fibre to the Cabinet)
the Networking Group are putting their contacts in touch with Tim Orchard – Smartinfo’s local

FTTC brings blisteringly fast broadband to businesses at a fraction of the price they would have paid
previously for a similar service. In turn this makes VOIP (Voice Over Internet Protocol – Internet
Telephony) a cost effective alternative to expensive ISDN (Digital) phone lines.

For more information contact: [email protected]

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Film Company Moves Phone System thrice in Soho London


Smartinfo have been supplying many companies in the media industry with phone systems and services for many years now, Day-Gardener DGP, China Blue, Pink Pigeon, Adventure Pictures (Sally Potter), Ealing and Hds Studios to name but a few.

The Media industry, especially in Soho, London moves around alot, Due to productions scaling up with rapid staff upscalling and scaling back once product finishes.

One such company Caveman Films run by production supremo Jonathan Cavendish (Bridget Jones, Gangster No 1). Due to overlapping productions staff numbers fluctuated over a 3 year period, this meant new bigger offices had to be moved into to accommodate temporary and intern staff.

Three office moves were required, Smartinfo moved Caveman over to SIP trunks – this meant the phone system could be moved to any location and their main numbers moved instantly too, the system can even be placed in a house in-between moves temporarily.

Mr Cavendish has now started a new venture with Andy Serkis (Lord of the Rings) – Imaginarium films, and the same phone system, and SIP Trunks can accommodate the new company and brand as a standalone separate entity.

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CTI phone system intergration to your PC, network and calendar schedule


For owners of Samsung, Mitel and Alcatel Phone systems; we can integrate them to you network and desktop PCs, giving you popping of your Outlook contacts on an incoming call, or dialling out straight from an Outlook contact record.

Many of the CTI (Computer Telephony Integration) can also dial out simply by highlighting a phone number on a webpage of PDF document, from the initial call adding to the address book is as simple as ‘add new contact’

Samsung Xchange, Mitel Communicator (previously YA, or Your Assistant) and Alcatel Pimphony (personal information manager) have also moved into the realms of “Presence” put simply your phone or mini-message-window can be set depending on your activity, such as in a meeting, on a call, out of the office, Some can even look up your calendar to set your phone/cti ‘presence’

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Voice Recognition for Telephony Incoming Calls

Smartinfo Ltd, a City of London based leading supplier ofAlcatel, Mitel and Samsung telephone systems along with electronic surveillance and mobile phone solutions are announce that their suppliers have informed them that they will soon be releasing voice recognition application for incoming calls.

What the product is designed to do is to identify the incoming caller and their name will pop up on the screen. Smartinfo are very excited about the benefits of that this product will confer on the users and see it making Dental and Doctors Practices call handling much easier. The release date has not been given.

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