OS Call Reporting
Samsung OfficeServ Call Reporting has been designed to offer organisations of any size the ability to maximise the use of staff, telephony and IT resources. Using historical call statistics, extension, groups of extensions, DDI and trunk activity can be analysed to assess call traffic and users efficiency, so that you can: Verify call costs, including multiple carriers Calculate call handling capacity and traffic flows
Manage staffing levels to meet fluctuations in demand
Create concise billing information for cost centres, extensions, clients and campaigns Create automated or on-demand reports in standardised Excel, Word, HTML and email formats… »»» Read more about it!
OS Communicator is an integrated communications application able to bring together voice, video and instant messaging communications.
It also adds administration functions to allow you to personalise your handset. High end functionality scalable to your business. Get access to big system functions at a price to match your business size.
OS Communicator provides benefits including the ability to dial direct from your Microsoft Outlook contacts list, to see a list of who has called you, who you have called, any missed calls and simple redial on any of the numbers… »»» Read more about it!