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13:00pm 7 Dec 2011
There has been a Telecity Harbour Exchange Outage this afternoon affecting Voice and Data Services.
Customers on BT, C&W and Gamma Platforms in the London area may be affected.
For VOIP services both inbound and outbound calls can be affected.
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There are numerous organisations offering mobile technology and depending on Voice over internet protocol which can be available today. Every one of these offers a different sort of remedy, yet generally they provide exactly the same simple popular features of controlling your own inward along with outbound telephone calls along with the foundation with regard to increasing with respect to the size of the organization.
As an illustration among the functions contained in Voice over internet protocol VoIP solutions are generally extensions. A sensible way to take advantage of exts is always to have distinct exts for several divisions. These distinct divisions may or may well not actually exist in your small business, nevertheless the inward customer won’t essentially have to know in which.
Business Telephone Systems attended further because merely an excellent year or so ago. It was once in which little companies would buy easy one collection or a pair of collection cell phones after they commence.
Greater businesses would set up exclusive branch exchanges or PBXs, in a nutshell. PBXs had been very pricey and likewise tough to set up as well as to keep. As well as for tiny businesses one collection along with two-line techniques will not supply the business owner considerably opportunity to do not simply solution Per make a call or go to message. But the all market is changing as technology advances, the cost of setting up a PBX or SIP Trunk based systems is more affordable and acessible for small business.
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Engineering work will be undertaking an essential software upgrade within the resilient virtual firewall infrastructure at the London 3 data centre. This work will allow further virtual firewalls to be provisioned whilst also removing a software bug recently identified that is preventing provisioning activites to take place. This work has been recommended by the vendor.
Affecting
No customer impact is anticipated during the works as virtual services hosted on the device being worked upon will be migrated on to unaffected resilient devices within London 2. However, there is a very slight possibility of disruption to services in London 3, mainly the DNS platform but also including DSL and Leased Lines.
Advice to affected users
Please check your connectivity after the maintenance window. If problems persist, please contact the Emergency Support Team.