Be sure to select a communications provider that can provide your business with what it needs – not what they want to supply you.
A supplier should have a number of vendor and supply options.
Often we have been in competitive situations against a ‘One-man-band’ or ‘man-and-a-van’ whilst a customer may save £50-£100 with such an out fit, there are many downsides, we recommend you look for all these in any new comms provider.
1) Support – a depth of back office support, in telephony, adsl, and mobile technologies
2) A selection of vendor equipment (for features, look and feel, integration to other systems in the business)
3) A selection of Tier 1 network providers, with proper wholesale relationship to provide a higher level of service than if you were direct
If you are a small business looking to save money it may be a false economy to buy cheap today, but have to reinvest a year down the line if the cheap option purchased can’t handle voip or voicemail etc..